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You can't answer the phone with your arm behind a toilet

Plumbing calls come in two kinds. The urgent ones (a leak, no water, a blocked drain) go to whoever answers first. The big ones (a bathroom refit, a new shower, a full re-pipe) go to whoever follows up best.

The Trade System catches both:

  • The urgent ones: a missed call gets a WhatsApp in under a minute. “Sorry we missed you, what’s the job? If water’s coming through the ceiling, turn off the stopcock and ring [mobile].” They stop ringing round.
  • The big ones: bathroom quotes take weeks to decide. Day 3, 7 and 14 check-ins mean you’re still in the running when they finally pick.
  • Last year’s quotes: the refit they priced last spring and never booked. One message after Christmas, when everyone decides to finally do the bathroom.

See if it's a fit for your plumbing firm

Two minutes. A straight answer either way.

See if it's a fit for your firm